Aqua Plus is a brand of Hydronic Systems Australia (HSA) a company with over 40 years in the heating and hot water industry. HSA Introduced Aqua Plus as a quality but affordable brand of hot water products. With over 40 years in business Aqua Plus customers can rest assured that their product is backed by a supportive company that will be there throughout the lifetime of their products.

FAQs Archive - Aqua Plus Heat Pumps

Q: How to Connect to WiFi

Connect your Heat Pump via the TUYA SMART HOME APP 1. Make sure the system is powered off (control screen is blank) 2. Download the TUYA SMART HOME APP 3. Turn Controller on and make sure it is unlocked and the WIFI symbol is flashing 4. Click add device 5. Select Larger Home Appliances 6. Select Smart Heat Pump (WIFI) 7. Select your WIFI network & enter your password 8. Confirm the WIFI symbol is flashing fast 9. Wait for the App to connect Once connected, the WIFI symbol will remain solid

Q: Can I use a hot water heat pump in conjunction with solar panels?

Yes, hot water heat pumps can be paired with solar panels to further reduce energy costs and increase efficiency.

Q: What is the average lifespan of a hot water heat pump?

Typically, a hot water heat pump can last between 10 to 15 years with proper maintenance.

Q: How does a hot water heat pump work?

It works by extracting heat from the environment (air or ground), compressing it to increase its temperature, and then transferring that heat to water in a storage tank.

Q: What is a hot water heat pump?

A hot water heat pump is an energy-efficient system that uses electricity to transfer heat from the air to heat water.

Q: What Rebates are Available

The Aqua Plus All in One Hot Water Heat Pumps are eligible for: Federal STCs Victorian VEECs and Solar Vic rebate NSW's ESCs In line with the rules of the scheme, eligibility can be discussed and confirmed with one of our install partners.