FAQ2024-09-10T12:15:00+10:00

Aqua Plus Heat Pump FAQs

Can I use a hot water heat pump in conjunction with solar panels?2024-10-29T16:54:14+11:00

Yes, hot water heat pumps can be paired with solar panels to further reduce energy costs and increase efficiency.

What is the installation process for a hot water heat pump?2024-10-29T16:51:44+11:00

Installation involves placing the heat pump unit outside or in a suitable location, connecting it to the water supply, and setting up the electrical connections.

What is the average lifespan of a hot water heat pump?2024-10-29T16:50:52+11:00

Typically, a hot water heat pump can last between 10 to 15 years with proper maintenance.

What are the benefits of using a hot water heat pump?2024-10-29T16:50:37+11:00

Hot water heat pumps are energy-efficient, reducing electricity bills. They also have lower carbon emissions compared to traditional electric water heaters and can qualify for government incentives.

How does a hot water heat pump work?2024-10-29T16:49:26+11:00

It works by extracting heat from the environment (air or ground), compressing it to increase its temperature, and then transferring that heat to water in a storage tank.

What is a hot water heat pump?2024-10-29T16:49:48+11:00

A hot water heat pump is an energy-efficient system that uses electricity to transfer heat from the air to heat water.

Why Choose Aqua Plus2024-09-10T13:49:27+10:00

Aqua Plus is a brand of Hydronic Systems Australia (HSA) a company with over 40 years in the heating and hot water industry. HSA Introduced Aqua Plus as a quality but affordable brand of hot water products. With over 40 years in business Aqua Plus customers can rest assured that their product is backed by a supportive company that will be there throughout the lifetime of their products.

What Rebates are Available2024-09-10T13:50:57+10:00

The Aqua Plus All in One Hot Water Heat Pumps are eligible for:

  • Federal STCs
  • Victorian VEECs and Solar Vic rebate
  • NSW’s ESCs

In line with the rules of the scheme, eligibility can be discussed and confirmed with one of our install partners.

What are the benefits of R290 Refrigerant2024-09-09T16:37:31+10:00

R290 refrigerant gas is far more efficient and environmentally friendly than previously used refrigerants in heat pumps and can produce hotter water temperatures.

An example is that the Global Warming Potential (GWP) index for R290 is 3, where R32 is 657. It can also produce hot water to 75C making it ideal for Domestic Hot Water (DHW) production.

How to Connect to WiFi2024-08-28T11:54:13+10:00

Connect your Heat Pump via the TUYA SMART HOME APP

1. Make sure the system is powered off (control screen is blank)

2. Download the TUYA SMART HOME APP

3. Turn Controller on and make sure it is unlocked and the WIFI symbol is flashing

4. Click add device

5. Select Larger Home Appliances

6. Select Smart Heat Pump (WIFI)

7. Select your WIFI network & enter your password

8. Confirm the WIFI symbol is flashing fast

9. Wait for the App to connect

Once connected, the WIFI symbol will remain solid

How to Choose the Right Size Heat Pump2024-09-10T14:01:23+10:00

A general rule of thumb is that each person will use around 50-60 litres of hot water per day.

  • Aqua Plus 200L suits up to 4 People with normal use
  • Aqua Plus 270 suits up to 6 People with normal use

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